Arc-1800 Rentals France Auvergne-Rhone-Alpes Bourg-Saint-Maurice Arc-1800

Altezza Arc 1800 Hotel & Spa - ex Mercure | Hotel in Bourg-Saint-Maurice

| 9.2 (93 Reviews) |  1 Bathroom  Stay&Play
Arc-1800 Hotel | Altezza Arc 1800 Hotel & Spa - ex Mercure

Hotel in Arc-1800, Bourg-Saint-Maurice

Family ski hotel with full-service spa
After a day on the slopes, return to Altezza Arc 1800 Hotel & Spa - ex Mercure to dine at the restaurant, drink at the bar/lounge, and enjoy comforts including an indoor pool and a full-service spa.
Change of towels is available on request.
Altezza Arc 1800 Hotel & Spa - ex Mercure offers 80 accommodations with espresso makers and safes. Rooms open to balconies. Select Comfort beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Refrigerators and coffee/tea makers are provided. Bathrooms include slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and blackout drapes/curtains. Refrigerators, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.


2 hot tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

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Unique Amenities

  • Parking
  • Pool
  • TV
  • Wheelchair Accessible
  • Balcony/Terrace
  • Accessibility
  • Security/Safety
  • Business Services
  • Sports/Activities
  • Bedding/Linens
  • Skiing
  • Wellness Facilities
  • Spa
  • Fireplace/Heating
  • Restaurant
  • Bar
  • Toiletries
  • Guest Services
  • Entertainment
  • Breakfast
  • Child Friendly
  • Hot Tub
  • Internet
  • Kitchen
  • Laundry
 
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Policies

Check-in Check-in time starts at 5 pm early check-in is available for a fee early check-in subject to availability late check-in subject to availability minimum check-in age: 18
Check-out A late check-out fee will be charged check-out before 10:00 am late check-out subject to availability
Payment Policy Fee for buffet breakfast: approximately eur 22 for adults and eur 10 for children covered self parking fee: eur 30 per night pet fee: eur 15 per pet, per night service animals are exempt from fees early check-in is available for a fee (subject to availability) late check-out is available for a fee (subject to availability) the above list may not be comprehensive. fees and deposits may not include tax and are subject to change.
Child Policy Children are welcome. rollaway/extra beds are not available. free cribs (infant beds)!
Pet Policy 2 total pets pets allowed for an extra charge of eur 15 per pet, per night service animals are welcome, and are exempt from fees
Other Policy Extra-person charges may apply and vary depending on property policy government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property safety features at this property include a smoke detector and a security system special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed this property accepts credit cards, ancv chèques-vacances, and cash this property affirms that it follows the cleaning and disinfection practices of allsafe (accor hotels) this property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room this property reserves the right to pre-authorize the guest's credit card prior to arrival. this property uses eco-friendly cleaning products
 
Village de Charmettoger, Bourg-Saint-Maurice, 73700, France

What Our Guests say 500 + Reviews

Aug 25, 2025 02:02:23 PM
Summary: We loved our stay here. Great communication on arrival instructions before we got there as weren’t familiar with the area and weren’t driving. We got the funicular from bourg saint Maurice and then the free shuttle to the chamotteger stop. It all works very well together timing wise. Then it’s a short walk uphill (bit of a challenges with our suitcases but it was only short). It’s also a short walk down to the main area with a great choice of restaurants some shops and we were in the summer season but a whole host of activities for the kids. The whole hotel had a very cosy vibe with incredible views, definitely worth paying for a room with a view, loved the pool. Everything was clean and well kept,service was very friendly whoever we spoke to. Replen at breakfast was a little slow. there was a good choice and all was tasty just at times we were waiting a while for plates or still water. Room was clean and spacious only criticism was it was a little hot at times, air con would have been useful and it was 2 beds pushed together rather than a double which I don’t find the comfiest and pillow choice wasn’t great they were very soft and no alternatives. We didn’t like the rule where you could only eat there if you were half board the first day we had a LONG day of travel but had to go out and find dinner where as we would have liked to stay at the hotel but didn’t want to eat every night to make it half board. This felt a little money making. Overall we loved our stay.
Jo Jo
Aug 19, 2025 02:34:19 PM
Summary: We booked a half-board stay at Altezza Arc 1800 Hotel & Spa for our family of four (2 adults, 2 children aged 13 and 16) through Hotels.com. This booking proved to be a source of significant frustration and financial loss due to misleading information and a lack of support from Hotels.com. The hotel contacted us post-booking to inform us that our children's meals were not included in the half-board rate. When we contacted Hotels.com, we were told this was stated in the terms and conditions—a clause we found to be incredibly unclear. The T&Cs mentioned an exclusion for children aged 3-14, but our 16-year-old was not in this age range and could not be booked as an adult on the site. In a written communication, Hotels.com agreed to a refund. They instructed us to pay the hotel directly for the children's meals and submit the invoices for a full refund for the 16-year-old and a partial refund (minus EUR 15) for the 13-year-old. Trusting this agreement, we paid the hotel EUR 518 (EUR 259 per child). Upon our return, Hotels.com reneged on their promise, claiming the hotel had refused the refund. Despite providing all correspondence, invoices, and evidence of their initial agreement, the company has now stated they will not honor the refund. This experience highlights a significant breakdown in communication and customer service. The booking terms were ambiguous, and Hotels.com failed to follow through on a clear written promise, leaving us to bear a substantial and unexpected cost.
Aug 3, 2025 02:10:47 AM
Summary: Lovely dinner, great room, bike storage good, breakfast wasn’t brilliant day 1 (31st Aug) but did improve!
Lynsey Lynsey
Feb 23, 2025 01:13:59 AM
Summary: Good facilities, nice for kids. Tricky to get to the ski school for kids.
Georgios Georgios
Feb 16, 2025 03:47:13 PM
Summary: Really lovely hotel high up on the slopes.. nice room .. reception.. bar ..restaurant and super service
Nikola Nikola
Feb 14, 2025 04:30:32 AM
Summary: Beautiful hotel , super friendly staff and gorgeous location
Louise Louise
Jan 13, 2025 07:15:52 AM
Summary: Terrible service at the front desk. The staff at th check-in had no clue what they were doing. Lack of English language was another problem. only the gentleman who worked in the afternoons was friendly and knowledgeable. we have been told to chose a dinner time, the silly thing is you have to register for the dinner time every day after 4pm. There was no possibility getting a cup of coffee or anything else until the bar areas was opened at 4pm. of the 3 elevators, only one was working. The buffet at dinner was horrible.You could barely chew the meat, though I have to admit the servers were very friendly. Ultimately,we were so unsatisfied that we decided to leave 2 day earlier than initially booked. Not worth the money.
mehmet mehmet
Jan 2, 2025 02:14:28 AM
Summary: Great place and location. All staff were really friendly and very helpful. Thank you.
Thomas Thomas
Dec 30, 2024 02:05:38 AM
Summary: It was a very pleasant stay. I can certainly recommend this hotel. It has ski-in/ski-out, but it’s not pretty straight forward to find from the first attempt. There is a rental located right next to ski room which I found very convenient . Breakfast offering is decent, however I would love to see more fresh vegetable and fruits offering (there was only cherry tomatoes). There is also nice “eggs station” where chef cooks fried eggs and omelet of your choice as well as freshly cooked pancakes. However there was a “catch” maybe I didn’t see in description of the hotel, but they hold 100€ per night per person as security deposit. So in overall it cost 1000€ for 2 persons per 5 nights. Luckily I had such amount on my card, but still it could be very unpleasant surprise especially you are traveling not alone and for longer period of time. But the good thing is that it got unfrozen once you check out. So in overall solid 4 star hotel with great location.
Alexander Alexander
Aug 25, 2024 11:09:33 PM
Summary: My stay, surpassed my expectations. The room was amazing, the staff super cool, I would come back anytime!!! Great property!
JORGE JORGE

FAQ's

Is this Arc-1800 hotel pet-friendly for guests?

No, pets are not allowed at this property. Check the guest reviews to learn what guests had to share.

Does the Arc-1800 hotel have a swimming pool?

Yes, this Arc-1800 hotel has a swimming pool. Check the Facility Overview section for details about the pool and other available facilities.

How much does it cost per night to stay in Arc-1800 hotel?

Best-rates for the Arc-1800 hotel starts from $174 per night with includes TV, Security/Safety, Skiing, Child Friendly, Internet, Kitchen, Laundry, Wheelchair Accessible, Accessibility, Business Services, Bedding/Linens, Fireplace/Heating, Bar, Wellness Facilities, Spa, Entertainment, Breakfast, Parking, Balcony/Terrace, Sports/Activities, Restaurant, Toiletries, Guest Services, Hot Tub, Pool StayAndPlay offers fully equipped golf villas, golf hotels, golf resorts, luxury golf cabins, and exclusive golf retreats, making it easier than ever to find your perfect golf escape — ideal for families, peaceful getaways, or pet-friendly retreats with the whole crew.

Is Arc-1800 hotel a family-friendly place to stay?

Based on the information we have received from the owner or our partner, this is considered to be a family-friendly property. Families have rated this hotel 4 stars or guests have recommended them suitable for families. As reported by the owner or manager, the hotel has specified that children are welcome. Please see details about suitability for your family or inquire with the property to learn more.

Is the Arc-1800 hotel wheelchair accessible or offer services for disabled guests?

Based on the information received from our partner, the Arc-1800 hotel is wheelchair accessible. Likewise, there is an elevator specified as being available at the property. Specific accessibility details may be addressed in the property details section of this page.

What is the minimum night stay policy for the Arc-1800 hotel?

Based on the information reported by the owner or manager, the Arc-1800 hotel indicates 1 day stay policy at this hotel. Guests are cautioned that the minimum stay policy may differ based on seasonality or availability and may be at the discretion of the owner or manager.

What cancellation policy is in place for Arc-1800 hotel?

Based on the information reported by the owner or manager, details for the cancellation policy for the Arc-1800 hotel are as follows: Cancellation policy Guests are cautioned that the cancellation policy may differ based on seasonality, availability, or current travel restrictions. Guests should also be aware that this policy may be subject to change and should be confirmed prior to booking. More details may be available on this page in the property description. However, early check-in or late check-out can sometimes be negotiated between the guest and the owner or the manager of this property.

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US $174
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